- PAL or NTSC - which DVD do I need?
Some countries drive on the left and some on the right. Tomato / Tormayto.... Envelope / Onvelope etc....... TV formats are different too.....
Here's the list of PAL TV countries - If your country isn't here, you'll need an NTSC version - Email if you are unsure..
- What's "Pillar Box Cropping"?
TV’s used to be almost square in shape (remember them?)
So.... a circle recorded on the old TV system would always look like a circle on an old TV but with widescreen, pictures get stretched so your circle now looks like an egg on its side because it’s been squeezed outwards left and right.
In order to keep old TV videos all looking correct, you need to make that square TV video fit in to a rectangular TV screen, hence a bit of black left and right; that’s all..
Orders are processed within 48-72 hours of your order being placed on the working days Monday-Friday. Orders are not posted or processed on Saturdays, Sundays or public UK Bank Holidays
- Where do you ship to and how long does it take?
We ship worldwide via Royal Mail. Orders within the UK are posted first class. For overseas orders our tracking ends at the UK border so if you expressely require your order to arrive we would suggest a courier servive and we are willing to cover 50% of the costs which would be around £20 extra. Orders to the EU normally arrive within 7 working days. All other countries take approximately 10-14 working days but can be longer depending on postal services
- What if I want to return my order?
Your order can be returned within 30 working days of receipt with unopened DVD sleeve packaging. Return postage cost must be covered by the buyer along with any import tax and duties if posting from abroad. There may be a charge for outgoing postage if the order is not required
- How do I contact you if there is a problem with my delivery?
Please use the contact us form to send us an email or call us directly. Please note we are in the UK thus international call rates may apply if calling from abroad
- What if my item arrives damaged?
Please contact us with a photo of the damage and we will aim to get a replacement sent out to you asap if the item can no longer be played
- What's that bit of sponge doing in my DVD case?
Ah, well spotted..... There was a tendency for DVDs to become dislodged during transit resulting in scratching and, consequently, playback failure. So, this little piece of foam holds disks in place safely!If none of your questions are answered above then please go to the contact us page and send an email. We will reply as fast as possible
FULL TERMS AND CONDITIONS:
Pricing and delivery
Dancefilming.com reserves the right to change prices, colours, materials, specifications and quantities in our catalogue, web site, or elsewhere without notice or obligation
Dancefilming.com currently accepts Paypal payments. All major credit cards and banks are able to use these services
Distributors requesting credit would need to contact us prior to placing an order to establishing terms
Dancefilming.com reserves the right to refuse or cancel any order within 24 hours of the order being placed
Dancefilming.com Anti-Piracy Compliance Program protects property rights owners from the unauthorised distribution of their content
Intellectual Property Rights Protection
The customer represents and warrants to
: (a) that it is the true and rightful owner of, or is licensed or otherwise possesses legally enforceable rights to use the registered and unregistered rights, titles, and interests in and to any UK or foreign trademarks, service marks, trade names, copyrights or other intellectual property rights relating to the materials provided to
by the customer under this agreement, including but not limited to the right to reproduce, manufacture and otherwise use the materials: (b) that the customer and
are not, or will not be, as a result of the execution and delivery of this agreement or the performance by
of the obligations hereunder, in violation of any intellectual property rights of third parties; and (c) that no claims with respect to the customer's intellectual property rights or third party intellectual property rights in the materials are currently pending, nor to the knowledge of the customer, are threatened by any person, nor, to the customer's knowledge, do any grounds for any claims exist
Dancefilming.com reserves the right, at its sole discretion, to investigate the ownership of any and all materials provided hereunder
The customer agrees to provide Dancefilming.com , upon request, all necessary documentation of ownership or other legal rights, including without limitation all pertinent copyright and licensing information. By reserving these rights, Dancefilming.com does not in any way assume an obligation to investigate or verify ownership of any materials provided by the customer, and Dancefilming.com may rely on the customer's representations and warranties herein and provided under Dancefilming.com Intellectual Property Rights Form even if Dancefilming.com investigates such ownership
If Dancefilming.com determines, or has reason to believe, that the customer does not have the authority to produce the products sought hereunder, Dancefilming.com will have no further obligations to the customer to provide any products or any other services with respect to such materials, and Dancefilming.com will return such materials to the customer
Pricing and delivery
Quoted or acknowledged delivery dates are only estimated dates of delivery
specifically disclaims liability for delays in delivery and any resulting consequential damage or losses
The full purchase price, must be paid before shipping
Reorders, rush orders, and printed materials, must be prepaid in full, including freight and any applicable taxes
Warranty of product, limitation of liability, and indemnification
warrants that material produced and delivered by
standard specifications for the material or such other specifications as described in this catalog and meets generally accepted industry standards
The customer shall return any defective product to Dancefilming.com should Dancefilming.com so request. No merchandise may be returned to Dancefilming.com without written return authorization by Dancefilming.com . Product reruns or purchase price refunds will be prorated based on the quantity of defective merchandise returned
Prior to returning any product, you must obtain an RMA (return merchandise authorisation) number from Dancefilming.com . The RMA number must appear on your address label. Dancefilming.com reserves the right to refuse delivery of any item returned without an RMA number
Dancefilming.com is not responsible for any loss of revenue or profit or other financial damages of any kind whatsoever, whether direct or indirect, suffered by the customer for any reason whatsoever
Orders for products not yet manufactured or payments not processed may be cancelled by either party at any time. Orders are dispatched within 48-72 hours so the order must be cancelled within 24 hours. If payment has been processed there may be a handling charge associated with a refund. The customer will be responsible for all costs incurred by Dancefilming.com related to pre-manufacturing or manufacturing of any product, prior to receipt of notice of cancellation if received after 24 hours. After such cancellation, the customer's materials and any completed product may be delivered to the customer only after all sums owed to Dancefilming.com have been paid in full
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